Communications Management

• Communications Management
  • Voice Service Assurance
  • VoIP Network Assurance
  • VoIP Quality Assurance
  • Performance & Capacity
• Converged IT Management
  • Business Service Assurance
  • IT Operations Management
• Service Provider Solutions
  • Business Growth Solution
  • NOC Management Solution
  • VoIP & IPT Management
  • Remote PBX Monitoring
• Mainframe Management
  • JES Spool Management
  • Dynamic Library Management
  • Enterprise Print Management
  • Host Automation

VoIP Quality Assurance

Assure VoIP Quality of Service and Quality of Experience with ReliaTel

The promised benefits of VoIP, IP Telephony, and Unified Communications (UC) are quickly eroded when the VoIP network is plagued by poor voice quality and negative user experiences.

The ReliaTel VoIP Quality of Service (QoS) Assurance solution is a vendor agnostic solution that manages VoIP QoS in real-time throughout business critical converged voice environments. From the pre-deployment stages of VoIP roll-out, to the ongoing management of real-time converged voice quality and user experience, ReliaTel manages the entire life cycle of convergence today – and the advanced communications of tomorrow. ReliaTel will:

• Determine if the current network can support VoIP traffic with high levels of call quality
• Enable VoIP support teams to identify and resolve the correct VoIP quality issues before service degrades
• Provide the tools to rapidly resolve both IPT Quality Issues and the underlying network issues
• Deliver VoIP quality trending reports and service level metrics that help to improve ongoing voice quality and network performance as usage grows

Gain Critical VoIP Quality Insight and Intelligence with ReliaTel Analytics

Regardless of where experience-affecting IP Telephony issues originate, ReliaTel provides the deep dive metric analysis and integrated remediation tools to monitor, analyze, and resolve quality issues that negatively impact user service levels.

Through ReliaTel, comprehensive quality management is applied across the entire IPT service delivery network – through four key functions:

• Assess VoIP readiness with Pre-Network Assessments that analyze and predict VoIP call quality and network performance issues prior to deployment
• Manage VoIP QoS in real-time through in-depth QoS analytics that pinpoint the cause of VoIP call quality issues
• Resolve voice quality issues using ReliaTel VoIP QoS Assurance Dashboards and Drill-Down Analysis facilities
• Optimize VoIP Quality and Service Levels through ReliaTel VoIP QoS Assurance detailed quality trending analysis and reporting.

Learn More about ReliaTel VoIP QoS Assurance and Management Products:

• ReliaTel Convergence Management
• ReliaTel VoIP QoS Management
• ReliaTel VoIP Network Assessment
• ReliaTel Performance Reporting
• ReliaTel PBX Monitoring