Service Provider Solutions

• Communications Management
  • Voice Service Assurance
  • VoIP Network Assurance
  • VoIP Quality Assurance
  • Performance & Capacity
• Converged IT Management
  • Business Service Assurance
  • IT Operations Management
• Service Provider Solutions
  • Business Growth Solution
  • NOC Management Solution
  • VoIP & IPT Management
  • Remote PBX Monitoring
• Mainframe Management
  • JES Spool Management
  • Dynamic Library Management
  • Enterprise Print Management
  • Host Automation

Remote PBX Monitoring

Remotely Monitor and Manage PBX Alarms, Health and Performance with ReliaTel...

Even as convergence grows, TDM-based PBX switches still handle a large percentage of today’s voice traffic. ReliaTel provides a win-win solution to both Managed Service Providers (MSPs) and their customers, delivering comprehensive, vendor-independent PBX monitoring and management capabilities that ensure PBX performance and service levels.

Through ReliaTel, MSPs can efficiently and cost effectively deliver round-the-clock remote monitoring and alarm management for all of your customers’ PBXs from virtually any manufacturer, including (but not limited to):

• Avaya - Nortel
• Cisco
• Siemens
• Ericsson
• Alcatel-Lucent
• NEC
• Mitel
• Many others

ReliaTel’s remote PBX alarm management continuously monitors your customers’ PBXs, analyzes activity, and proactively detects and solves many routine alarms (before customers are aware of them).

ReliaTel Hosted PBX Remote Monitoring Services Deliver a Competitive Edge

ReliaTel’s hosted SaaS PBX monitoring service enables MSPs to gain huge competitive advantages by offering broader, enhanced service programs to their customers, without the need for significant up-front hardware/software investments.

Customers benefit from ReliaTel’s comprehensive PBX and voice system monitoring and management, via increased system availability and performance, less system downtime, and in many cases, reduced overall PBX maintenance costs.

Learn more about ReliaTel PBX Monitoring Products:

• ReliaTel Convergence Management
• ReliaTel VoIP QoS Management
• ReliaTel VoIP Network Assessment
• ReliaTel Performance Reporting
• ReliaTel PBX Monitoring